Shipping policy

Delivery Costs

We’re pleased to offer Free Delivery on all orders New Zealand wide.

Estimated Delivery Times

Orders are usually delivered within 1–3 business days.

*Allow an additional 1–2 business days for rural addresses.

Where are orders dispatched from?

Orders are dispatched from Auckland and Christchurch distribution centres.

Other things to know

• You'll receive a confirmation email once your order is placed, followed by a second email confirming order fulfilment once your order has been processed with our warehouse.
• In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware.

Installation Disclaimer

Growplay Monkey Bars is not responsible for any costs or issues that arise from scheduling installation before your order has been delivered. Please wait until your order has arrived before booking any installation or handyman services. While we aim to deliver within the estimated timeframe, unforeseen courier delays may occur.